Note:
- Depending on the details of inquiries, it may take some time before you receive a response to your inquiry, or we may be unable to respond (in the case of sales inquiries and other such communications).
- Inquiries received on weekends, national holidays, during New Year’s holidays, and at other such times will be dealt with on the following business day. Thank you for your understanding.
- Responses to inquiries are intended for the individual customer that submitted the relevant inquiry. Please refrain from publishing, reprinting, or reusing of the content of responses, in whole or in part, without prior approval.
- Please see the LOTTE privacy policy (https://lotte-hd.com/en/sitepolicy/) regarding the handling of personal information.
