Website use

Website Terms of Use

Prior to using the website of LOTTE HOLDINGS Co., Ltd. ("LOTTE HOLDINGS") (https://lotte-hd.com/; "Website"), please thoroughly read and agree to the Conditions of Use below. If you do not agree to these Conditions of Use, please refrain from using this Website. Any person who browses or otherwise uses this Website will be deemed to have agreed to the Conditions of Use below in their entirety (such persons are hereinafter referred to as "Visitors"). These Conditions of Use may be amended without prior notice. In the event of any amendment, the latest version will apply.

Conditions of Use

1. Copyrights

In principle, all copyrights to corporate marks, logos, characters, products and product names, images, music, text, program data, and other content of this Website belong to LOTTE HOLDINGS and its affiliates, as well as partner companies or rights holders who have authorized LOTTE HOLDINGS to use such content. Therefore, except for personal use (reproduction for private use within the scope permitted under Article 30, Paragraph 1 of the Copyright Act of Japan), any reproduction, modification, lending, distribution, or public transmission (including transmission over a network), or other transfer or unauthorized use of all or any part of such content, without the consent of LOTTE HOLDINGS is prohibited. Data on this Website for which downloading is permitted may be downloaded for private use only. No rights held by LOTTE HOLDINGS, such as rights of reproduction, modification, lending, distribution, or transmission over a network, are granted or transferred beyond the scope of reproduction for private use.

If copyrights (including the rights provided in Articles 27 and 28 of the Copyright Act of Japan), design rights, or other intellectual property rights arise from information provided by a Visitor to LOTTE HOLDINGS, or if such information includes specific ideas or know-how, the Visitor will be deemed to have assigned all rights pertaining thereto to LOTTE HOLDINGS free of charge. The Visitor may not exercise any moral rights of authors or any other rights against LOTTE HOLDINGS or any party that succeeds to or is licensed such rights by LOTTE HOLDINGS. Furthermore, even if the information provided by a Visitor to LOTTE HOLDINGS constitutes confidential information of the Visitor, LOTTE HOLDINGS will bear no obligation to treat such information as confidential after it has been provided to LOTTE HOLDINGS.

2. Trademarks

All rights in trademarks (including service marks, trademarks, house marks, logos, product forms, and other marks, regardless of whether registered or not) displayed on this Website belong to LOTTE HOLDINGS or the rights holder that has permitted LOTTE HOLDINGS to use such trademarks. Use of these trademarks without the permission of the relevant rights holder is prohibited.

3. Temporary Suspension of Website Services

LOTTE HOLDINGS may temporarily suspend the provision of this Website without prior notice if it determines that such suspension is necessary due to system maintenance or failures, fire or power outages, natural disasters such as earthquakes, lawful orders or requests from courts, public prosecutors' offices, the police, or other public authorities, or other operational or technical issues. LOTTE HOLDINGS will bear no obligation to compensate or indemnify Visitors for any damage, loss, or other expense incurred as a result of any such suspension.

4. Changes to and Termination of Website

LOTTE HOLDINGS may, without prior notice, change the content and address (URL) of this Website, or terminate or suspend provision of this Website. In such cases, the provisions of the latter part of the preceding section will apply.

5. Disclaimer

While LOTTE HOLDINGS makes all efforts to provide information on this Website that is up-to-date and accurate, LOTTE HOLDINGS makes no guarantees, whether express or implied, regarding the integrity, reliability, accuracy, or any other aspect of the data on this Website. LOTTE HOLDINGS will not be liable for any damage arising from the use of data on this Website. Additionally, LOTTE HOLDINGS will not be liable for any damage resulting from software or hardware malfunctions, loss of data, charges imposed by telecommunications carriers, disputes between Visitors or disputes between Visitors and third parties, or any other accidents or incidents arising from the use of this Website. Furthermore, LOTTE HOLDINGS offers no guarantees and will not be liable for the following:

(1) LOTTE HOLDINGS does not guarantee that this Website is free from harmful software, such as computer viruses or worms.
(2) LOTTE HOLDINGS does not guarantee whatsoever the operating speed or response speed of this Website, nor the continuous or stable availability of this Website.

6. Links on This Website

This Website contains links to other websites. LOTTE HOLDINGS offers no guarantees with respect to, and will not be liable for, the content or functionality of any linked websites. In principle, linking to this Website is permitted without notice to LOTTE HOLDINGS. However, links from websites that include any of the following content are prohibited. If LOTTE HOLDINGS discovers any such links, it may request the removal of the links to the administrator of the relevant website, blog, or other site (including the administrator of the server on which such site or page is hosted).

(1) Content that is contrary to public order or morals
(2) Content that constitutes a violation of laws and regulations
(3) Content that defames or slanders LOTTE HOLDINGS or its associates
(4) Content that infringes, or may potentially infringe, upon the intellectual property rights, image rights, privacy rights, or any other rights of LOTTE HOLDINGS or a third party
(5) Other content that can be objectively determined to damage the corporate value, brand value, or product value of LOTTE HOLDINGS

7. Provision of Ideas

In order to prevent potential disputes regarding intellectual property rights, LOTTE HOLDINGS does not accept ideas, proposals, materials, or designs related to products or services from Visitors unless specifically requested by LOTTE HOLDINGS. If a Visitor submits such information to LOTTE HOLDINGS via email or other means, it will be deemed that, at the time of submission, all rights (including copyrights, the right to obtain registrations for patents, utility models, designs, or trademarks, other intellectual property rights, the right to incorporate the relevant information into products or services, rights concerning know-how and ideas, and all other rights) have been waived, and that the Visitor has consented to the free use of the submitted information by LOTTE HOLDINGS. LOTTE HOLDINGS will bear no obligation to review, evaluate, or adopt any such suggestions, nor any obligation of confidentiality regarding the content. Even if products or services of LOTTE HOLDINGS are identical or similar to submitted content, LOTTE HOLDINGS will assume no responsibility whatsoever, including any obligation to pay compensation. Furthermore, LOTTE HOLDINGS will have no obligation to notify the provider of such submission or explain whether, or for what reason, such submission has been reviewed, evaluated, or adopted. When submitting ideas, proposals, materials, or designs regarding products or services, Visitors represent and warrant that such information has not been stolen, plagiarized, or otherwise used without authorization from a third party, and that it does not infringe upon the intellectual property rights or other rights of any third party, nor violate any third party's trade secrets.

8. Handling of Posted Information

LOTTE HOLDINGS reserves the right, at any time, to monitor and review discussions, postings, transmissions, bulletin boards, and other content posted on this Website. However, LOTTE HOLDINGS assumes no obligation to perform such monitoring or review and will not be liable for any issues arising from such content. Furthermore, Visitors are prohibited from posting on or transmitting to this Website any information that is contrary to public order and morals, information that constitutes or encourages a violation of law, or any information that falls under the prohibited acts set forth in Section 11. If LOTTE HOLDINGS discovers any such postings, it may delete them, restrict access to them, or take any other measures, without prior notice to or consent from the Visitor who posted or transmitted them. LOTTE HOLDINGS will not be liable for any damage incurred by a Visitor as a result of taking such measures.

9. Protection of Privacy

Certain services on this Website may require Visitors to enter personal information. LOTTE HOLDINGS will properly manage any entered personal information in accordance with its Privacy Policy.

10. Charges

No information fees are charged for use of this Website. However, connection fees or communication charges may be incurred from a Visitor's internet service provider when accessing the Internet in order to visit this Website. When accessing this Website via mobile devices, packet communication charges may apply, and Visitors are responsible for such charges. LOTTE HOLDINGS does not offer any guarantees concerning the display speed of this Website or the download speed of any data, and will not be liable for any unexpected packet charges or communication charges incurred by Visitors as a result of using this Website. Visitors are encouraged to use packet flat-rate plans or similar services.

11. Prohibitions

LOTTE HOLDINGS prohibits Visitors from engaging in any of the following acts in connection with the use of this Website (including any acts that induce or prepare for such acts). If LOTTE HOLDINGS discovers any prohibited acts, it may delete content from this Website or take other measures to eliminate the result or effect of such prohibited acts, without prior notice to, or the consent of, the relevant Visitor. LOTTE HOLDINGS will not be liable for any damage incurred by a Visitor as a result of taking such measures.

(1) Acts that infringe or may infringe upon the property rights or privacy of other Visitors, third parties, or LOTTE HOLDINGS
(2) Acts that slander, libel, or defame other Visitors, third parties, or LOTTE HOLDINGS, or acts that may lead to such defamation
(3) Acts that infringe or may infringe upon the intellectual property rights (including copyrights, design rights, patent rights, utility model rights, trademark rights, image rights, and others) of other Visitors, third parties, or LOTTE HOLDINGS
(4) Acts involving the transmission or posting of harmful computer programs or software, or acts involving unauthorized or illegitimate access
(5) Acts involving the use of content such as photos, illustrations, and text for the purpose of training generative AI without permission, or the use of data mining, robots, or other data collection and extraction tools
(6) Acts that actually or may potentially constitute a violation of public order and morals, criminal acts, or acts that adversely affect the mental or physical health of young people
(7) Acts conducted for profit through or in connection with this Website without the prior approval of LOTTE HOLDINGS, or acts intended as preparation for such acts
(8) Election campaigning or similar acts, and other acts related to politics or religion
(9) Other acts that may interfere with the operation of this Website
(10) Acts involving the use of another member's ID to access a service, or impersonation when using this Website
(11) Acts involving the acquisition, disclosure, or provision of another member's ID or password, regardless of the method used
(12) Acts that violate the laws and regulations of Japan or the country/region where the Visitor is located at the time of use
(13) Acts that exploit security holes or bugs in this Website or its web servers, acts that intentionally generate high-load access, or acts that tamper with, misappropriate, or delete information on this Website
(14) Acts that cause annoyance or discomfort to other Visitors or other third parties
(15) Acts involving the entry or transmission of information that is false or misleading
(16) Acts that make demands or unreasonable requests of LOTTE HOLDINGS, its officers and employees, or other Visitors through violence, intimidation, force, or fraudulent means
(17) Any other acts that violate these Terms of Use or related terms and conditions

12. Changes to Terms of Use

LOTTE HOLDINGS may change these Terms of Use as necessary without providing individual notice to Visitors. Any changes to these Terms of Use will come into effect upon publication on this Website.

13. Damage

If a Visitor violates these Terms of Use or any related terms, the Visitor will be liable to compensate LOTTE HOLDINGS for any damage incurred as a result thereof. Furthermore, LOTTE HOLDINGS will have the right to seek injunctive relief to prevent or stop any acts by a Visitor that violates or attempts to violate these Terms of Use or any related terms.

14. Cookies

This Website uses cookies in order to provide improved services. For details, please see here.

15. Severability

If any provision of these Terms of Use is determined to be invalid or unenforceable under the Consumer Contract Act of Japan or other applicable laws and regulations, such determination will not affect the validity or enforceability of the remaining provisions, which will continue to be valid and binding upon Visitors and LOTTE HOLDINGS.

16. Governing Law and Jurisdiction

These Terms of Use are governed by the laws of Japan.
Any and all disputes arising out of or in connection with these Terms of Use will be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.

Date of enactment of these Terms of Use: May 1, 2024
Date of revision: March 24, 2026